All orders are shipped from our Finland warehouse by Itella / Finnish Post with an option of standard shipping or express shipping.
In some cases order may be shipped from one of our regional departments, please note that you may be charged with some import duties and additional taxes. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local Customs office for additional information. A tracking number will be sent to you via email once your order has been dispatched so you can track your item. Once your payment has been received we dispatch orders within three working days.
Standard Shipping: From 4 to 10 business days. €4.99 | Express Shipping: From 2 to 5 business days €19.99
Standard Shipping: From 7 to 14 business days €9.99 | Express Shipping: From 3 to 7 business days €24.99.
- All purchases (except from the SALE section) on itsmywrist.com are entitled to a 30-day money back guarantee. If you are not happy with your purchase for any reason, you can return your watch to us within the first 30 days following your delivery date and we will offer you a full refund or exchange. Returns will only be accepted if the item is in a new, unused condition and with the original packaging. Shipping charges for a return item are at the customer's expense. Refund for all returned items will be made within 2 weeks after the return to the customer's credit card. Note that additional duties and/or taxes will not be refunded as well as shipping costs.
- Our address: Logilane Oy Ltd, Laippatie 3, 00880 Helsinki, Finland, Tel. +358 (0)9 6940528
REFUND / REPLACEMENTS
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