About our watchesI've never heard about any of your watches. Tell me more!
You may not be aware about all these names and faces, but most of it is a renowned part of design-oriented international community. Our partners are independent companies and modest design studios from all over the world, which grant a completely new point of view on the matter of time. We thoroughly pick every single watch for our collection, offering you only the most interesting, unusual and origianl ideas to decorate your wrist. Other issue we care about is a high quality assembly of our watches. For those, who still wonder, we provide all necessary information about brands and watches in our catalog — be our guest to check it out!Close
All of our watches are totally real, legal, original and there is no place for copies or replicas in our collection. We offer only firsthand merchandise being an official distributor/retailer of every company we represent. Every doubt is crushed completely by an original packaging content and manufacture papers you'll find with your order.Close
If any of our watches are out of stock, all you need is to leave your e-mail in the «Re-stock notification» field, which is shown atop of desirable model, and we will immediately inform you when it's avaliable again!Close
PaymentWhat payment methods do you accept?
For your online transaction, you can use one of the following payment method : PayPal via credit card (Visa, MasterCard, American Express). All transactions are 100% secured.Close
All of our prices are set in Euro. If using any other currency other than Euro the final amount debited from your bank account may vary slightly depending on the conversion rate used by your bank.Close
Every customer of ours gets an exclusive coupon code included in the package which can be used in any future order!Close
The prices displayed on our website include 22% value added tax. If you live outside EU you may still be liable for local import taxes in your home country. These fees differ depending on the value of your purchase and the delivery location, so we recommend checking with your local customs office before ordering.Close
DeliveryHow are your watches delivered?
Our watches are delivered from our warehouse in Finland by Finnish post or Federal Express. Standard shipping costs: €5 (Europe) - €10 (Worldwide); express shipping costs: €10 (Europe) - €15 (Worldwide)Close
You have 30 days to change your mind. During the first 15 days, you have a full watch refund, for the 15 following days, you will be refunded with a coupon on the full value of the watch. Watches must be returned unused with all the original manuals, tags, boxes.Close
We ship to most countries in the world. If you are trying to order watches and can’t see your country in the list please contact us.Close
WarrantyIs there any warranty on these watches?
Of course, there is! At least for 12 months (terms may vary because of manufacturer's warranty rules). Within warranty period you have the right to demand a free repair works or watch replacement. Warranty rules cover watch movement only and can't be applied for straps, clasps, cases and glasses as well as button cell replacement.Close
Please note that batteries supplied with watches are installed at the factory to check the watch is working and, due to time spent in warehousing and shipping, may be partially run down by the time of sale.
Batteries are therefore not covered by the manufacturer’s warranty. If your watch stops working you should in the first instance take it to a specialist watch shop or repairer to have a new battery fitted. Itsmywrist.com nor the manufacturer can be held liable for the cost of replacing the battery.
All you need is to contact us any possible way, explain your problem and send us your watch for a warranty service. Make sure you include receipt and warranty card in your package. We guarantee to fix any problem or replace your watch with new item within 21-day period. Also we advise you to contact us beforehand because it's often possible to manage with any issue by yourself!Close